Request
Portal, email, text, CMMS, API or recurring agreement.
Clients
Give customers visibility without making them chase you.
ServiceTech connects request, ETA, approval, service proof, asset history, reports and invoices into one customer experience.
Communicate
Acknowledgement, assignment, ETA, arrival, delays and completion.
Approve
Estimates, additional work, proposals and recommended repairs.
Verify
Photos, signatures, technician notes and inspection results.
Report
Configurable customer-ready service and inspection reports.
Invoice
Move documented completed work into billing faster.
Digital customer record
Give customers a digital record of every asset you protect.
The portal becomes a durable account history rather than a one-time ticket view.
Asset registry
See equipment by site, type and status.
Inspection + deficiency history
Know what passed, what failed and what still needs corrective action.
Upcoming service
See recurring maintenance and scheduled inspections before they become surprises.
Experience
The customer should never need to ask, “What’s happening with my service call?”
The portal is optional. ServiceTech can communicate through the channels and systems the customer already uses.
Request Received→Technician Assigned→ETA→On Site→Approval→Complete→Report→Invoice
Pilot
Make one client account radically easier to service.
Start with one enterprise customer or service line and connect requests, technician execution and customer updates.
Start a pilot →